Thank you for booking with ASN Transfers. In doing so you have agreed to abide by the terms and conditions as following:
To ensure passengers connect with their respective flights ASN Transfers (Airport Shuttle North Pty Ltd) passengers should aim to be ready and waiting outside their accommodation, house or designated pick-up address at least 5 minutes prior to their scheduled pick-up time. ASN Transfers endeavours at all times to keep waiting times to a minimum, although in the case of exceptional circumstances that occur beyond our control, we are not responsible for delays incurred.
Domestic passengers are met near luggage carousel 5 in terminal 2 and 3. We allow up to 30 minutes for baggage collection and waiting time as standard, the driver will be wearing a distinctive black shirt with the red and silver ASN Logo and displaying a welcome meeting board with the passengers name on it. It is essential to make contact with the driver.
International passengers are met at the shuttle meeting sign inside the terminal next to McDonalds which is situated inside Terminal 1. Turn to the right when you exit customs and walk approximately 30 meters past gate A.
We allow up to 1 hour for passengers to clear customs , the driver will be wearing a distinctive black shirt with the red and silver ASN Logo and displaying a welcome meeting board with the passengers name on it. It is essential to make contact with the driver. After you disembark from your aircraft, please ensure your mobile is switched on so that your driver can make contact with you.
If you have cleared Customs, and after 15 minutes, you cannot make contact with your driver, please call ASN Transfers on 02 99977767.
Our buses depart Sydney Airport on the top of the hour, should you miss a bus departure time due to flight or luggage delays we will endeavour at all times to put you on the next bus available.
Passengers that are booked on the last shuttle service out of the airport for the day, that arrive on a delayed flight and miss their allocated pick up will need to make alternative arrangements at their own expense. ASN Transfers is not responsible for any flights that are delayed. However, if your flight has been delayed and you are not on the last service of the day, please contact the reservations office 1300 505 100 and we will place you on the next available service out of the airport. It is strongly advisable for passengers to reconfirm their transfer 24 hours prior to travel. However a text will be sent with driver contact and confirmation details the day prior to travel.
Due to Government regulation, smoking and the consumption of alcohol is against the law on all shuttle bus services.
Under no circumstances shall ASN Transfers (Airport Shuttle North Pty Ltd) be responsible for any claim, loss or damage suffered by a passenger caused by use of the service by the passenger or the purchase of a ticket by the passenger, including without limitation loss or damage caused by delay, cancellation of the service or abandonment during the course of a service, accident, mechanical breakdown, loss of luggage, burglary, theft or fire, or any other act or neglect of ASN Transfers servants, agents or employees acting within the course of their employment.
Luggage is limited to one suitcase and one piece of hand luggage per person. Please advise ASN Transfers of any additional luggage at time of booking. Passengers will then be advised of any additional charges that may be incurred. Please clearly label your luggage with your name and residential address. Passengers are advised to purchase travel insurance prior to their departure as ASN Transfers (Airport Shuttle North Pty Ltd) takes no responsibility against any loss or damage.
Surfboards must be less than 2 metres, if they exceed 2 metres we may need a surfboard trailer.
Excess luggage falling outside the above groups, will have the cost confirmed by the driver upon boarding. If excess luggage not booked with office does not fit on bus your transfer may be cancelled on the spot.
All prices are inclusive of GST and are shown in Australian dollars.
ASN Transfers (Airport Shuttle North Pty Ltd) may at any time amend this website’s terms and conditions without notice. All amendments are posted on the website and will take effect immediately.